Remote Monitoring & Management
Trueform operate remote monitoring systems and have expertise in monitoring systems as well as support desk ticketing systems. The Fuzion Datastorm SNMP dashboard allows the user to monitor the signs in real-time providing alerts when a fault is detected or a sign loses connectivity. Further remote management tools are also deployed to access sign controllers, providing remote diagnostics to minimise unnecessary call-outs. The remote management tool has a dedicated section to monitor in real time the status of the displays.
24/7/365 operation
Designed for 24/7/365 operation in challenging environments
Flexible layout
Fully flexible layout with our Content Management System (CMS)
Support and Help Desk
Trueform’s highly trained product support team provides support services to customers both during normal business hours, and where agreed, also out of hours. An online service portal enables the status of all support tickets to be tracked
Integration
Multiple communication protocols supported
Certifications
CE : 2014/30/EU, 2014/35, 2014/53
UKCA : S.I. 2016:1091, S.I.2016:1101, S.I.2017:1206. Global certifications undertaken as required.
